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FAQs

  • When can I move in?

    If there is a storage space available that meets your specific storage needs, you can move in anytime during normal office hours.

  • How much notice needs to be given before I move out?

    All contracts are month-to-month. However, we do require a 10 day written notice before you move out.

  • What type of documentation do I need to provide in order to rent a space?

    We require a government-issued photo ID (example: driver’s license, state ID, or passport).

  • Do I need to sign a long-term lease?

    No, we rent on a month-to-month basis.

  • How do I make a payment?

    You can pay in person, mail a check or money order or make a payment through our website. You may also sign up to have payments automatically deducted from your credit card or debit card each month.

  • What forms of payment do you accept?

    All major credit/debit cards, cash, check and money order.

  • Do you sell boxes and storage supplies?

    Yes. We sell various moving supplies in our office.

  • How do I know how much storage space I will need?

    You can either use our Storage Calculator on our website or call our friendly staff for assistance.

  • Are there any items that I am NOT able to store?

    Liquids, explosives, flammable liquids, toxic materials and perishables. Please contact us if you have any questions regarding a specific item.

  • Does there have to be someone in the office to let me through the facility entrance?

    No. At the time of signing you will be given your own security pass code that will allow you access to your unit during normal access hours.

  • Do you have handcarts and dollies available at your facility?

    Yes. You are welcome to use our complimentary carts to move in.

NEW TO
STORAGE?

View our Storage Tips page for ways to get the most out of your unit.

VIEW STORAGE TIPS